Joint press statement by Lufthansa Cargo, SAS Cargo, Singapore Airlines Cargo, and Japan Airlines Cargo

Tokyo / Frankfurt / Copenhagen / Singapore, September 18, 2002 - From October 28, 2002, customers of Lufthansa Cargo and Singapore Airlines Cargo will be able to book and ship via the alliance's new "Large and Heavy Express" service, the latest product to carry the partners' harmonized promise.

The new, harmonized "Large and Heavy Express" products to be marketed under the familiar brand names of "td.X" by Lufthansa Cargo and "Timerider" by Singapore Airlines Cargo will come on stream with effect from October 28, 2002.

The partners will be offering innovative, tailor-made solutions for large and heavy shipments which will fit seamlessly into the network operated by the alliance partners. SAS Cargo has not yet launched a specific large and heavy express product, nevertheless, the SAS Cargo network will be open to accommodate its partners' "td.X" and "Timerider" products.

Just like the existing harmonized Premium Express and General Cargo products, "td.X" and "Timerider" will adhere to "time-definite" criteria: shipments will be transported within a clearly defined time frame and made available at fixed times. The partners guarantee that both products will benefit from seamless transfers and continuous online tracking via the carriers' individual web sites.

In addition to the promise of consistently high quality, Lufthansa Cargo and Singapore Airlines Cargo offer uniform capacity and performance guarantees for the "td.X" and "Timerider". If bookings are made 24 hours in advance of the published "Latest Acceptance Time" (LAT) for "Large and Heavy Express" products, capacity is guaranteed for shipments of up to one tonne on freighter flights, and up to 250 kilograms on passenger flights. If the shipment is not available at its point of destination at the promised "Time of Availability" (ToA), the customer will receive a 100 percent refund of the paid net weight charge.

Lufthansa Cargo, SAS Cargo and Singapore Airlines Cargo offered their first joint product in October 2001, with the harmonization of "td.Flash", "SAS Priority" and "Swiftrider" into a Premium Express product. These "time-definite" services are available across the entire network. Although the three products still retain their established brand names, they have acquired common key features. No matter which partner carries the shipment via the alliance's worldwide express network, the customer can rely on a uniform product promise and uniform service guarantees.

Since April 1 this year the WOW partners have also harmonized their General Cargo products. The General Cargo products offered by SAS Cargo and Singapore Airlines Cargo and Lufthansa Cargo's "td.Pro" are also "time-definite", and can be booked anywhere within the combined network.

Lufthansa Cargo, SAS Cargo and Singapore Airlines Cargo laid the foundation for WOW - under the original project name of "New Global Cargo" - on April 26, 2000, in Kronberg near Frankfurt. Today the freight alliance has a joint fleet of 43 freighters, as well as the bellyhold capacity of more than 760 passenger planes, many of them large jets. Together Lufthansa Cargo, Singapore Airlines Cargo, SAS Cargo and new partner JAL Cargo offer a unique network of destinations, linking the principal centers of trade worldwide.

Further information:
Singapore Airlines Cargo
Public Affairs Department
Geoff Breusch
Tel.: +65 6541 4035
Fax: +65 6545 6083
www.siacargo.com

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