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Frankfurt / Copenhagen / Singapore,
26 September 2001 - From 1 October 2001 the alliance partners
Lufthansa Cargo, SAS Cargo and Singapore Airlines Cargo will
be offering their customers harmonised Express products.
The announcement was made today by
Dr. Andreas Otto, member of the Executive Board of Lufthansa
Cargo AG, Hwang Teng Aun, President of Singapore Airlines
Cargo, and Peter Grønlund, President & CEO of the SAS Cargo
Group.
The three partners laid the foundation
stone for their alliance on 26 April 2000. Until now it has
been known as "New Global Cargo". Lufthansa Cargo is the largest
freight carrier in the world and Singapore Airlines Cargo
the third-largest. Both airlines have global networks. SAS
Cargo has a strong presence in Scandinavia and a closely meshed
network. Together, the alliance opens up new markets - particularly
in Asia, Scandinavia, Australia, North America and Northern
Europe - to its customers. The three partners operate a network
of 493 destinations worldwide in 103 countries on five continents.
The alliance has access to a total of 31 all-freighter aircraft
and the belly capacities of 612 passenger aircraft, many of
which are wide-body aircraft.
From October, the three airlines' premium
Express services - "td.Flash" from Lufthansa Cargo, "SAS Priority"
from SAS Cargo and "Swiftrider" from Singapore Airlines Cargo
- can be booked to and from the partner airlines Express stations.
The partners have harmonised their premium Express products
and agreed on the relevant IT support as well as common standards
and handling processes.
From 1 October customers of the alliance
can book their Express shipments through the reservations
centre of the first partner, even if it involves carriage
on flights operated by all three partners. The standards of
the chosen Express product will be delivered across the services
of all 3 partners. Customers can expect "Seamless, Safety
and Control" as though their shipment were being handled by
just one carrier. In future, all three Express services will
be "time definite" products with clearly defined Latest Acceptance
Time and Time of Availability. With this move the carriers
are further integrating their products into modern supply
chain management processes. For the convenience of customers,
all Express shipments up to 100 kg will be automatically confirmed,
with the performance guaranteed for each product across the
alliance network.
"Our alliance will provide more and
more benefits for our customers. Even today we can proudly
say: We fly what our customers want, when they want it, and
where they want it," Dr. Andreas Otto commented, summing up
the effects of the partnership.
"From SAS Cargo's point of view the
alliance is the best way to meet our customers' requirements
and ensure the future growth and development of the cargo
business to the benefit of our customers, our staff and our
owner," Peter Grønlund adds. President of Singapore Airlines
Cargo, Hwang Teng Aun, said "We can now offer customers the
assurance of unrivalled consistency. On top of that, they
will enjoy the efficiency of dealing with just one point of
contact for express shipments carried across the network of
the three partners."
As a strong team with a total of over
7,000 employees, Lufthansa Cargo, SAS Cargo and Singapore
Airlines Cargo aim to press ahead with expanding their alliance
and optimising their services for the benefit of customers.
Harmonising their Express products is the first step on the
way to harmonising their respective product portfolios. Work
to align the general cargo products is already in full swing.
It was originally planned that "WOW",
the new brand name of the alliance, would be announced along
with the start of the Express Product. In view of the tragic
attacks in the United States and the uncertainty of the further
course of events, the alliance partners have decided to defer
the announcement campaign for the alliance brand to a later
date. Advertisements announcing the brand name, however, will
still be seen in media publications that were already in print
at the time this decision was made.
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