We are experienced in handling live animals—ranging
from deer to alpacas, race horses to household pets. Some of
our zoological exchange "passengers" have included
bears, pandas, camels, koalas and the rare Indian rhino. We
make this happen with our dedicated experienced staff; our advanced
B747-400 freighters with additional air-conditioning equipment
that regulates temperature in the cargo compartment between
4° and 28°C; and the cabin pressure system that maintains
constant conditions at 8000 feet altitude.
The carriage of any live animal by air must comply with the
current edition of the IATA Live Animals Regulations. These
regulations specify the design elements of the containers for
the animals, documentation, labelling and handling recommendations.
We do not uplift the following:
Birds (except those shipped from one government zoo to another)
Live pigs on all passenger aircraft
Primates intended for research purposes.
How will your pet travel with us?
We allow you and your pet to travel together on the same flight.
In general there are 2 ways for your pet to travel: Accompanied and Unaccompanied.
For Accompanied, you are allowed to check in
together with your pet at the passenger terminal and both of
you will meet again at your destination. This service is only
available in certain airports.
The alternative Unaccompanied service allows
you to check in your pet at the cargo terminal, then collect
them from the cargo terminal at your destination.
Things that you have to take note before your pets travel:
You will have to provide your pet with a correct size container
with enough space for them to turn about normally while standing;
to stand and sit erect; and lie in a natural position. The container
must be adequately ventilated on at least 3 sides, with the
majority of the ventilation on the upper part of the container.
Food and water troughs must be accessible for replenishment
from the outside of the container.
Suitable pet containers are usually available in most professional
pet stores.
Feeding and watering instructions must be affixed to the container.
We would like to address your pet by their name and it would
be useful if you could indicate this on the container.
You must obtain all the necessary Government and Quarantine
approvals at origin and destination. Many countries allow the
importation of live animals on condition that they undergo a
period of quarantine. The length of the quarantine period and
the fee vary from country to country. You will find more information to assist you in making transportation arrangements for your pets from the following IATA website link http://www.iata.org/whatwedo/cargo/live_animals/pets.htm
For more information, please contact your local SIA
Cargo office.
