High Speed Connectivity at Singapore Hub

Singapore Airlines Cargo is well-positioned to offer our customers competitive solutions and connectivity around the world via our hub at Singapore Changi Airport. As the home base for Singapore Airlines Cargo, the world-class facilities at Changi Airport enable Singapore Airlines Cargo to perform swift tail-to-tail transfer for shipments transiting in Singapore.

The ISO-certified SATS Airfreight Terminals 5 and 6 have a combined handling capacity of 1,400,000 tonnes a year and cater to Singapore Airlines Cargo’s export, import and transhipment activities. To ensure efficient handling of transhipment cargo at the Singapore hub, the airfreight terminals are linked by a sophisticated ULD highway system to facilitate the movement of cargo between the two terminals.

SATS Coolport is a purpose-built airfreight terminal that is equipped with electronic temperature monitoring technology and cold rooms with various temperature settings to handle commodities with different temperature requirements. Temperature-sensitive goods transiting in Singapore are swiftly transported to SATS Coolport to ensure that shipments are handled at the required temperature range. On-tarmac coolers are also available to protect the temperature-sensitive cargo when it is transported between flights.

SATS Coolport is located within the Free Trade Zone and is designed to meet the highest international standards of cold chain integrity, such as the IATA Centre of Excellence for Independent Validators on Pharmaceutical Handling (CEIV Pharma) and Good Distribution Practice (GDP). This guarantees a continuous and safe cold chain service for our customers.

Singapore Sales, SATS Airfreight Terminals and SATS Coolport Contacts and Operating Hours
Singapore Sales
SATS Airfreight Terminal 5
5th Floor, Lobby L
30 Airline Road
Singapore 819830

65-65425588 (Reservations)
65-65458052 (Customer Service)

AFT 5 (Export)
Operating Hours: 24/7
Export Acceptance Counter: 6541 3843

AFT 6 (Import)
Operating Hours: 24/7
Import Telephone Advice: 6541 3858/ 3859

SATS Coolport
Operating Hours: 24/7
Telephone: 6541 3956